You can track your order by logging into your account and checking the order status or contacting our customer support for assistance.

We offer various shipping options including standard, expedited, and express delivery. You can select your preferred shipping method during the checkout process.

Our check-out policy ensures a secure and seamless payment process for our customers. We accept credit card and PayPal payments for your convenience.

For international orders, customs and duties are the responsibility of the customer. Please be aware of your country's import regulations and any associated fees that may apply when placing an order.

Yes, you can cancel/change your order within 6 hours after purchase and before It has been shipped. products that have already started being processed a cancellation fee of 5% will apply. Please contact our customer support team at support@visetern.com with your order details to request a cancellation.

Our refund policy allows customers to request a refund within 14 days of purchase for eligible products. Please check our refund and return policy or contact our customer support team at support@visetern.com for assistance with refunds.

To return an eligible product, please check our return policy and contact our customer support team at support@visetern.com with your order details and reason for the return. Our team will assist you with the return process.

The estimated shipping time for orders is between 5-12 days, with a processing time of 1-3 days before shipment.